These terms govern your use of Locatio. Please read them — using the site means you accept them.
This is a working draft prepared for solicitor review before Locatio takes payment or signs any business agreement. It is not legal advice.
Last updated: 17 July 2026.
We are Mark Watts, an individual trading as Locatio (a sole trader) ("Locatio," "we," "us," or "our").
We operate the website at locatio.uk and the interactive scoring tool available through it, together with any related products and services that link to these terms (collectively, the "Services").
You can contact us by email at hello@locatio.uk.
These Terms of Service (the "Terms") constitute a legally binding agreement between you — whether personally or on behalf of an organisation ("you") — and us, concerning your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.
We may update these Terms from time to time. The "Last updated" date shows when the most recent changes took effect. Changes apply from the date they are posted, and your continued use of the Services after that means you accept the revised Terms. We recommend you keep a copy for your records.
Nothing in these Terms affects your statutory rights as a consumer under the law of England and Wales, including the Consumer Rights Act 2015.
Locatio scores, compares and describes London neighbourhoods and streets to help you research and compare places to live. It scores areas, not individual property listings. The Services are aimed at users in the United Kingdom, and the information we provide is not intended for use in any jurisdiction where doing so would be contrary to law or would subject us to any registration requirement. If you access the Services from elsewhere, you do so on your own initiative and are responsible for compliance with your local laws.
The Services are a research and comparison tool. They are not professional advice of any kind — not financial, investment, mortgage, legal, tax, surveying or valuation advice — and are not a recommendation to buy, sell, rent, or invest in any area or property.
Every score is relative to the rest of London, not an absolute measure of quality, and describes an area or street as a whole rather than any particular property. Our scores and descriptions are built from third-party official data that can contain errors, gaps, or out-of-date entries, and we do not independently verify every record. Some written descriptions are generated with the assistance of AI from the underlying data. You should treat everything on the Services as a starting point for your own research, and take your own independent professional advice, suited to your circumstances, before making any property decision. This section sits alongside our Disclaimer, which forms part of these Terms.
We are the owner or licensee of all intellectual property rights in the Services, including the source code, databases, scoring methodology, functionality, software, designs, text and graphics (collectively, the "Content"), as well as the trade marks, service marks and logos contained in them (the "Marks"). The Content and Marks are protected by copyright, database rights, trade mark law and other laws. Some of the underlying data is provided by third parties under their own licences, which are credited on our data sources page.
Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Services and to view, download or print portions of the Content to which you have properly gained access, solely for your own personal use or your own internal business purposes.
Except as expressly set out here, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, scraped, compiled into a database or directory, publicly displayed, sold, licensed or otherwise exploited for commercial purposes without our prior written permission. We reserve all rights not expressly granted to you. To request any other use, email us at hello@locatio.uk. A breach of this section is a material breach of these Terms and ends your right to use the Services immediately.
By using the Services, you represent and warrant that: (1) you have the legal capacity to agree to and comply with these Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means except as permitted below; (4) you will not use the Services for any illegal or unauthorised purpose; and (5) your use of the Services will not breach any applicable law or regulation. If any information you provide is untrue, inaccurate, or incomplete, we may suspend or terminate your access.
You may use the Services only for the purposes we make them available for. You agree not to:
Ordinary use of the Services by a business, buying agent, relocation adviser or other professional for its own internal purposes — including researching areas on behalf of a client — is permitted and is not a "revenue-generating" activity prohibited by this section, provided it does not involve the restricted copying, scraping, redistribution, or competing-product uses described above.
The Services do not offer a facility for users to post content publicly. If you send us any question, comment, suggestion, idea, or other feedback about the Services ("feedback"), you agree that we may use and share that feedback for any purpose without any obligation or compensation to you. You are responsible for the feedback you send, and you confirm it does not infringe anyone else's rights and is not unlawful, abusive, or misleading. We are not obliged to keep any feedback confidential.
We reserve the right, but are not obliged, to: monitor the Services for breaches of these Terms; take appropriate legal action against anyone who breaches the law or these Terms; refuse, restrict, or disable access to the Services or to anyone; and otherwise manage the Services to protect our rights and property and to keep them working properly.
These Terms remain in full force while you use the Services. We may, at our discretion and without notice or liability, deny access to the Services to anyone for any lawful reason, including for breach of these Terms or of any applicable law. If we terminate or suspend your access, you must not attempt to register a new account under your name, a false name, or the name of any third party. We may also take appropriate legal action where warranted. Nothing in this section limits your statutory rights as a consumer.
We may change, revise, update, suspend, or remove the Services or any part of their content at any time, at our discretion, without notice, and we are not obliged to update any information. We cannot guarantee the Services will always be available: we may experience hardware, software, or other problems, or need to carry out maintenance, resulting in interruptions, delays, or errors. To the extent permitted by law, we are not liable for any loss or inconvenience caused by the Services being unavailable, and nothing in these Terms obliges us to maintain or support the Services.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by, and construed in accordance with, the laws of England and Wales. Subject to Section 11, the courts of England and Wales have exclusive jurisdiction to settle any such dispute. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts, and nothing here deprives you of the protection of mandatory local law.
If a dispute arises between us, we would like the chance to resolve it informally first. Please contact us at hello@locatio.uk with the details, and we will try in good faith to reach a resolution.
If we cannot resolve it informally, the dispute will be dealt with by the courts of England and Wales in accordance with Section 10. We do not require you to go to arbitration, and nothing in these Terms prevents you, as a consumer, from bringing a claim in the courts or from using any statutory dispute-resolution scheme that may be available to you. Either party may still seek an injunction or other urgent relief from a court at any time.
The Services may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time, without prior notice.
Except as expressly set out in these Terms, and to the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis, and your use of them is at your own risk. We disclaim all warranties, express or implied, in connection with the Services and your use of them, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We make no warranty that the Content — including scores, descriptions, and the underlying third-party data — is accurate, complete, current, or fit for any particular purpose, and we are not responsible for any decision you make in reliance on it. This section does not exclude or limit anything that cannot lawfully be excluded or limited, and it does not affect your statutory rights as a consumer. See also our Disclaimer.
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be excluded or limited. If you are a consumer, nothing in these Terms affects your statutory rights, and we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill.
Subject to the paragraph above, and to the fullest extent permitted by law, we will not be liable to you for any indirect, consequential, special, or incidental loss, or for any loss of profit, revenue, data, or goodwill, arising out of or in connection with your use of the Services. Subject to the same, our total liability to you for all claims arising out of or in connection with the Services or these Terms is limited to one hundred pounds (£100).
To the extent permitted by law, you agree to indemnify us and hold us harmless from any loss, liability, claim, or demand (including reasonable legal costs) made by a third party arising out of or relating to: your breach of these Terms; your misuse of the Services; or your breach of any law or of any third party's rights. This section does not apply to the extent a loss results from our own breach, negligence, or wrongdoing, and it does not limit your rights as a consumer. We may, at our own expense, assume the defence of any matter subject to this indemnity, and you agree to co-operate with us.
We handle personal information in accordance with our Privacy Policy, which forms part of these Terms. We maintain certain data you transmit to us in order to manage the Services and, although we take reasonable care and run regular backups, you are responsible for the data and choices you provide. To the extent permitted by law, and subject to Section 14 and our Privacy Policy, we are not liable to you for any loss or corruption of such data.
Visiting the Services, emailing us, and completing forms constitute electronic communications. You consent to receive communications from us electronically, and you agree that electronic communications, agreements, and records satisfy any legal requirement that such communications be in writing. This does not affect any rights you have under law that cannot be waived.
These Terms and any policies posted by us on the Services are the entire agreement between you and us about the Services. Our failure to enforce any right or provision does not waive it. We may assign our rights and obligations at any time; you may not assign yours without our consent. If any provision is found to be unlawful or unenforceable, that provision is severed and the rest continue in effect. These Terms create no joint venture, partnership, employment, or agency relationship between us. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their terms.
To resolve a complaint or to ask about the Services, contact us at:
Mark Watts, trading as Locatio
hello@locatio.uk
Last updated: 17 July 2026. Draft pending solicitor review.
Questions? Email hello@locatio.uk.